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NEW QUESTION # 46
Considering the message flow to an Avaya Aura Contract Centre (AACC) Agent Desktop, which protocol is used to communicate between AACC, CCT, and the Agent Desktop PC?
- A. TSAPI
- B. WCF
- C. SIP
- D. CSTA
Answer: C
NEW QUESTION # 47
Avaya Support personnel report a case, including root cause and resolution, in the Knowledge Base.
Which 8D Methodology discipline covers this action?
- A. D5
- B. D7
- C. D8
- D. D6
Answer: B
Explanation:
Explanation
https://quality-one.com/8d/#:~:text=The%208D%20problem%20solving%20process,similar%20problems%20in
NEW QUESTION # 48
Which types of certificates can be verified from the Avaya Aura Application Enablement Services (AES) web console?
- A. common and default Avaya server certificates
- B. default certificates and Avaya server certificates
- C. only Avaya server certificates
- D. common a default Avaya SIP certificates
Answer: B
NEW QUESTION # 49
What are two ways to verify that STUN/TURN messages are being received from web browser at the Avaya Session Border Controller for Enterprise (SBCE)? (Choose two.)
- A. Enable traceFW with the STUN/TURN option enabled.
- B. Enable debug logging on SBCE and look in ipcs.log.
- C. Enable traceHTTP with the STUN/TURN option enabled.
- D. Enable traceSBC with the STUN/TURN option enabled.
Answer: B,D
NEW QUESTION # 50
You are trying to connect to the Avaya Session Border Controller (SBC) using the SSH client. After several attempts you cannot do it and realize that it is because you are using the wrong port.
Which port should you use to connect to the SBC using an SSH client?
- A. 0
- B. 1
- C. 2
- D. 3
- E. 4
Answer: B
NEW QUESTION # 51
A Network Administrator of a company has been made aware of a problem with the telephone system, and contacts a few colleagues who have dealt with similar problems in the past.
Which Discipline in 8D Methodology describes the action of the Network Administrator?
- A. D3
- B. D1
- C. D2
- D. D4
Answer: D
NEW QUESTION # 52
A customer called in stating they cannot place WebRTC calls. You discover that when the WebRTC snap-in sends an Invite to Avaya Aura Media Server (AAMS), Avaya Breeze ™ is not sending the correct information in the Request URI to match a regular expression in Session Manager.
Where do you configure the Media Server URI ([email protected]) that Avaya Breeze ™ will send to AAMS via Avaya Aura Session Manager (SM)?
- A. Use SSH to Avaya Breeze ™ and edit the "/etc/config.properties" file.
- B. Use Avaya Aura System Manager web GUI to access the Engagement Development Platform > Configuration > Avaya Aura Media Server.
- C. Use Avaya Aura System Manager web GUI to access the Inventory > Manage Elements, and then edit the Avaya Breeze ™ element.
- D. Use Avaya Aura System Manager web GUI to access the Engagement Development Platform > Configuration > Attributes.
Answer: B
NEW QUESTION # 53
traceSBC is a tool that can be used to trace the calls that cross through the Avaya Session Border Controller (SBC), calls to the public network, or calls from the public network.
Which two statements describe another function of traceSBC? (Choose two.)
- A. traceSBC command can be used from CLI ipsec user
- B. traceSBC can trace SIP trunk calls but not Remote Workers calls at the same time
- C. traceSBC can only be used to view PPM messages if they are transported using HTTP instead HTTPS
- D. traceSBC parses Avaya SBCE log files and displays SIP and PPM messages, you can use the tool even in case of TLS and HTTPS
- E. traceSBC can be used to view STUN/TURN messages.
Answer: D,E
NEW QUESTION # 54
In which way can you check if the Avaya Session Border Controller (SBC) is using the correct server certificate?
- A. Using Avaya SBC, navigate to Dashboard > TLS Management > Server Profiles
- B. Using System Manager (SMGR), navigate to Dashboard > TLS Management > Certificates
- C. Using System Manager (SMGR), navigate to Services > Security > Certificates
- D. Using Avaya SBC, navigate to Dashboard > Security > Certificates
Answer: A
NEW QUESTION # 55
Avaya Aura Messaging (AAM) needs to communicate with Avaya Aura Session Manager (SM) whose identity certificates have been signed by Avaya Aura System Manager (SMGR) Certificate Authority (CA).
How does AAM get a copy of the Trusted SMGR CA Certificate?
- A. The certificate installs as a result of the enrollment process.
- B. The certificate needs to be manually installed.
- C. The certificate is retrieved from SMGR automatically when AAM services are started.
- D. The certificate installs as a result of running 'initTM -f'.
Answer: B
NEW QUESTION # 56
Avaya currently uses the online tool called Avaya Diagnostic Methodology (ADM) for partners to raise trouble tickets and receive assistance, and expects customers/partners to have performed the following tasks before raising a trouble ticket.
1. Clearly stated the problem.
2. Detailed the findings.
3. Clarified the problem.
When they receive the trouble ticket, what is the next step in the diagnostic methodology that Avaya Tier 3 support will perform?
- A. Identify a patch to fix the problem.
- B. Update the Knowledge Management database.
- C. Determine the cause.
- D. Implement a solution.
Answer: C
NEW QUESTION # 57
After you finish the Avaya Breeze ™ installation you notice that the host name is incorrect.
How can you change the hostname in Avaya Breeze ™?
- A. Using System Manager (SMGR), navigate to Breeze > Server Administration
- B. Using SSH client login to the Breeze server and run the command CEnetSetup
- C. Using SSH client login to the SMGR server and run the command CEnetSetup
- D. Using System Manager (SMGR), navigate to Elements > Routing > SIP Entity
Answer: B
NEW QUESTION # 58
To log on the one-X Communicator to Avaya Aura Presence Services server, what do you enter in the IM and Presence / Server field of the one-X Communicator?
- A. the management IP-Address of FQDN of Avaya Breeze™ server
- B. the management IP-Address of FQDN of Avaya Aura Session Manager (SM)
- C. the SM100 IP-Address or FQDN of Avaya Breeze™ server
- D. the SM100 IP-Address of FQDN of Avaya Aura Session Manager (SM)
Answer: D
Explanation:
Explanation
The SIP one-X Communicator needs to be configured to use a specific protocol and port when registering to Session Manager.Enter the IP address of the Session Manager virtual SM-100 card for Session Manager SIP Element.
References: Application Notes for Configuring Avaya AuraTM Presence
Services 6.0 with Avaya AuraTM Session Manager 6.0, and Avaya AuraTM Communication Manager for one-XTM Communicator clients as part of Avaya Unified Communication Mobile Worker Solution - Issue
1.0, page 30
https://www.devconnectprogram.com/fileMedia/download/dba93412-03c6-4fda-8d6a-280ae2193d6f
NEW QUESTION # 59
A maintenance engineer logs onto the Command Line Interface (CLI) of Avaya Aura Messaging (AAM) and issues the vmstat command.
What information will the display present?
- A. The amount of virtual memory used
- B. The statistical information about voicemail boxes
- C. The count of mailbox password violation attempts
- D. The status information about the virtual machine
Answer: A
NEW QUESTION # 60
After completing Discipline 4, Determining Root Cause, of the 8D Troubleshooting Methodology, what is the next discipline to be completed?
- A. Discipline 5 - Prevent Recurrences
- B. Discipline 5 - Implement Corrective Actions
- C. Discipline 5 - Choose Corrective Actions
- D. Discipline 5 - Implement a Work-around
Answer: C
NEW QUESTION # 61
A customer reports that their Avaya Aura Communication Manager (CM) enabled SIP telephones (AST) can only see the effect of their telephone being Call Forwarded after they log off and log on again. Also stopping the call forward feature does not show until their endpoint is logged off and logged on again.
What is the cause of the problem?
- A. A coverage path has not been setup.
- B. An entry is missing in the private-numbering System Administration Terminal (SAT) form.
- C. Data Privacy is enabled in the station's Class of Service.
- D. The Call Forwarding feature has not been assigned to a button.
Answer: C
NEW QUESTION # 62
What is the way to check the version of Presence Services snap-in installed on the Avaya Breeze™ platform?
- A. Using PuTTY SSH to the Avaya Breeze™ platform, login as cust, then execute theswversion - PresenceServicescommand.
- B. Using PuTTY SSH to the Avaya Breeze™ platform, login as cust, then execute theswversioncommand.
- C. Using Avaya Aura System Manager (SMGR) Navigate to Elements > Engagement Development Platform
> Server Management, and read the Version displayed. - D. Using Avaya Aura System Manager (SMGR) Navigate to Elements > Engagement Development Platform
> Server Administration, and read the Version displayed.
Answer: D
NEW QUESTION # 63
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