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Simens STI-884 Exam Syllabus Topics:

SectionObjectives
Small & Medium Business Sales Fundamentals- Sales strategy for SMB communication solutions
- SMB market positioning and customer segmentation
Customer Requirements & Solution Design- Scalability and migration strategies
- Cost optimization and ROI in SMB deployments
IP Telephony & Network Fundamentals- VoIP basics and SIP concepts
- SMB telephony system deployment models
Siemens OpenScape SMB Solutions- Unified Communications for SMB customers
- OpenScape Office architecture and capabilities
Sales Process & Competitive Positioning- Value-based selling techniques
- Competitive differentiation in SMB UC market

Simens SOCA Sales Small & Medium Businesses (SMB) Sample Questions:

1. Why is HiPath OpenOffice ME called an appliance?

A) It is available in two variants, one with ISDN network connections and one with analog connections.
B) It was designed from the ground up as an SME solution.
C) It extends communications anywhere: the home, office, hospital, factory floor, and beyond.
D) It is an integrated Unified Communications application, an IP-PBX, and networking components, all on a Linux platform.


2. Which solution works with HiPath 3000 to provide intelligent, group-based routing of voice calls and e-mail, and Web call-back requests?

A) HiPath ProCenter Agile
B) Entry Voice Mail
C) HiPath Xpressions Compact Mobility
D) HiPath OpenOffice Entry Edition


3. Which statements describe Siemens OpenScape Video? (Choose two)

A) It enables mixed video and voice conferencing involving a range of desktop, conference room, and mobile phones.
B) It brings best-in-class HD Video, voice communications, and PC Desktop communications into a single powerful communications environment.
C) It offers a number of different contact centre solutions ranging from simple call distribution groups to multi-media, in and out-bound call routing systems.
D) It offers small businesses the flexibility to put IP telephones or Skype-style voice software on a PC, and provide access to the office telephone system from almost anywhere.


4. How many users can a single Microsoft Office Communications Server (OCS) handle?

A) 100,000
B) 15,000
C) 50
D) 1,200


5. Which standards does Siemens follow when manufacturing its products? (Choose two)

A) Environmental Protection Agency
B) Going Green Agreement
C) Life Cycle Assessment (LCA)
D) Green IT balance


Solutions:

Question # 1
Answer: D
Question # 2
Answer: A
Question # 3
Answer: A,B
Question # 4
Answer: B
Question # 5
Answer: C,D

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