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Salesforce Plat-Con-201 Exam Syllabus Topics:

Salesforce Certified Omnistudio Consultant Sample Questions:

1. A company needs to create an OmniScript with three steps.
Step 1: Enter customer details
Step 2: Select a product
Step 3: Display a price retrieved from a REST API
The product's price should automatically display in Step 3.
What should the consultant add to the design of the OmniScript to meet these requirements?

A) DataRaptor Post Action between Step 2 and Step 3
B) Integration Procedure Action inside Step 3
C) Integration Procedure Action between Step 2 and Step 3
D) DataRaptor Post Action inside Step 2

2. An OmniStudio Consultant is reviewing a complex Integration Procedure (IP) that contains over
20 actions in a linear sequence. Which best practice should the consultant recommend to improve the maintainability and readability of this Integration Procedure?

A) Use a single Response action after every three steps to visually separate the IP's logic.
B) Break the complex IP into smaller, reusable sub-Integration Procedures and call them sequentially using the IP Action element.
C) Replace all Data Mapper actions with custom Apex to simplify the overall component structure.
D) Combine all 20 actions into a single large Set Values action to reduce the number of elements in the IP Designer.

3. An Integration Procedure calls a REST API to retrieve weather data. The API requires certain parameters, such as the city and country, to be passed as query parameters in the URL. How should the OmniStudio Consultant manage the configuration of these parameters in the HTTP Action?

A) Define the parameters only in the HTTP Action Request Body, regardless of the GET method.
B) Use a Data Mapper Load action to send the parameters directly to the external API, bypassing the HTTP Action.
C) Input the parameters as Query Parameters within the HTTP Action properties, which automatically appends them to the endpoint URL.
D) Manually concatenate the parameters into the endpoint URL string using a Set Values action.

4. A consultant needs to design a solution that displays a customer's active insurance policies, recent claims, and available actions in a single compact view on the Account record page. Which OmniStudio component should the consultant recommend?

A) Integration Procedure
B) FlexCard
C) OmniScript
D) DataRaptor Extract

5. A business needs to create a FlexCard to display open cases for an account. The cases should display different depending on their priority. Low or Medium priority cases should display case data and an Update Account Info action. High priority cases should include a red border, an alert notification, and an Escalate action. What is the most efficient way to meet these requirements?

A) Create two FlexCards, one for Low / Medium priority cases and another for High priority cases.
B) Create a FlexCard with two card states. Use conditions on the state to filter for priority.
C) Create two FlexCards with one card state each. Use conditions on the states to filter for priority.
D) Create a FlexCard with one card state. Use conditions on the fields and actions to filter for priority.

Solutions: