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HP HP2-N31 Exam Syllabus Topics:

HP Selling HP BSM Solutions Sample Questions:

1. Which customer challenge does BSM Systems management most specifically address?

A) need to develop a multi-screen monitoring view of the cross-domain infrastructure
B) need to reduce mean time to repair (MTTR) for network outages (to prevent too much time spent troubleshooting)
C) inability to provide a holistic and cross-domain view of their entire IT infrastructure
D) inability to detect the root-cause of an application problem

2. What is the most correct value proposition for HP Software's BSM Solution?

A) Proactive network monitoring with detailed event capture lowers IT costs by reducing the incidence of network performance degradation and the number and duration of network outages, thereby reducing the risks and costs of SLA noncompliance and regulatory penalties.
B) Proactive application monitoring mitigates risks by reducing the number and duration of Severity 1 outages, thereby reducing end-user minutes lost.
C) It consolidates performance and event data from heterogeneous architectures to reduce downtime, improves operations through greater system visibility, and lowers costs due to improved efficiency.
D) It enables IT organizations to enhance network performance and availability while improving resource utilization and provides secure, compliant networks, while meeting SLAs and containing costs.

3. Which HP off-site implementation option helps customers realize the value of our solutions much faster and without incurring IT capital expense costs?

A) Software as a Service
B) Systems as a Service
C) Cloud as a Solution
D) Software as a Solution

4. Where would you find license SKU and pricing information for HP BSM Systems Management?

A) Pricing Guides on HP Partner Central
B) BSM datasheets
C) HP WW Product Promotions (link)
D) Sales Awareness Webinars

5. Which question is best used to qualify an Application Performance management opportunity?

A) How do you handle Quality Assurance test management?
B) How do you ensure that your virtual server hosts are used to their maximum potential?
C) How often do customers complain about an application response time?
D) Have you automated your operational runbooks to enhance efficiency?

Solutions: