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HP HP2-N31 Exam Syllabus Topics:

HP Selling HP BSM Solutions Sample Questions:

1. Where would you find license SKU and pricing information for HP BSM Systems Management?

A) Pricing Guides on HP Partner Central
B) BSM datasheets
C) HP WW Product Promotions (link)
D) Sales Awareness Webinars

2. Which IT activities are supported by the BSM Application Performance Management Solution? (Select two.)

A) providing alerts to system abnormalities and events before they cause an outage
B) providing proactive policy enforcement and compliance reporting
C) providing faster server provisioning time
D) providing cross-domain visibility of IT infrastructure events to remove duplication
E) providing end-user monitoring to track business service levels

3. Which question is best used to qualify a Systems Management opportunity?

A) Are you looking to adapt to new initiatives like Cloud Computing?
B) How do you handle Quality Assurance test management?
C) How often do customers complain about an application response time?
D) How often does one team work on a problem and then realize another team worked on the same issue?

4. Which key capability is provided by Operations Manager (i)?

A) provides a cross-domain view of the entire IT environment known as the "Operations Bridge"
B) supports Heads-up Display for multi-monitoring technology
C) provides real time end-to-end transaction monitoring via industry leading, end user monitoring and diagnostic tools
D) provides a single pane of visibility for complex, virtualized, and cloud environments

5. Which question is best used to qualify a Network Management opportunity?

A) Are you looking to adapt to new initiatives like Cloud Computing?
B) How do you handle Quality Assurance test management?
C) How often do customers complain about an application response time?
D) How often do users blame the network for application response time issues?

Solutions: