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ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

1. What is good accessibility?

A) Good usability of a software product by people with limited knowledge of the software
B) Good usability of a software product on all devices (smart phone, computer, etc.)
C) Good usability of a software product by people with limited vision, hearing, dexterity, cognition or physical mobility
D) Good usability regardless of disturbances like bright sunlight, noise or wind

2. You're defining usability test tasks for a web shop for mobile phones and smartphones. Finding out whether users are able to place an order easily has been identified as the main goal of the usability test.
Which of the following is a reasonable task definition to include in the test?

A) Which mobile operating system do you prefer?
B) Put the first phone you find in your shopping cart!
C) Your phone broke and you're looking for a new smartphone. Your budget is 200$ and it should have an infrared sensor as you like to operate your home entertainment system with it. Find a suited smartphone and order it!
D) Enter the item number "1469483" in the search box and click "OK". Put the first item in the cart by clicking "add to bag". Then, click on "checkout" in order to start the order process. After that, fill in the form and click on "submit".

3. A "usability requirement" is:

A) A requirement how to conduct a usability test
B) A requirement needed for a usability tester
C) A requirement needed to define the size of a mobile phone used in a usability test
D) A requirement on the usability of a component or system

4. Which of the following is a key activity in a usability test session?

A) Test the set up and modify the test script if needed
B) Talk to the participant during the completion of a task
C) Extract usability findings and recommendations
D) Moderate the usability test

Solutions: