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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. Universal Containers (UC) does business with a contact associated with a specific account with the contact role of executive. The contact is also on the board of a nonprofit that has requested a charitable donation from UC. UC wants to track the contact on both accounts. What is the most efficient solution that the consultant should implement to meet the requirement?

A) Create a new lookup field on the Contact record.
B) Create a new Contact record related to the nonprofit account.
C) Enable the Contact to Multiple Accounts feature.

2. Cloud Kicks wants to send an email notification to the VP of sales whenever any opportunity with an amount of $100,000 or more reaches a probability of 75% or more.
Which solution should the consultant recommend?

A) Change the stage on the opportunity.
B) Configure a flow with an email alert for the opportunity.
C) Create a Lightning Email Template for the opportunity.

3. Cloud Kicks wants to standardize how opportunity stages map to forecast categories (e.g., Commit, Best Case, Pipeline) across the sales org. What should the consultant recommend?

A) Let each rep set their own mapping
B) Use a custom field unrelated to Stage
C) Configure the Sales Process's stage-to-forecast-category mapping

4. Sales managers at Cloud Kicks want to create a sales dashboard of key performance indicators (KPIs) to measure day-to- day operations. Which key metric should the consultant include in the dashboard?

A) Number of updated opportunities
B) Number of outbound calls made over a period of time
C) Number of marketing qualified leads (MQL)

5. Which prerequisite should the consultant consider before enabling Opportunity Splits?

A) Ensure open opportunities are owned by active users,
B) Enable Opportunity Teams and confirm the owner is a team member.
C) Add customized split types to opportunities.

Solutions: