Topics of SHRM SHRM-CP: Society for Human Resource Management Certified Professional Exam

Candidates must know the exam topics before they start of preparation. because it will really help them in hitting the core. Our SHRM SHRM-CP exam dumps will include the following topics:

Module 1: Define

Introduction to SHRM

• Project charter
• SIPOC (supplier, input, process, output, customer)
• DMAIC (Define, Measure, Analyze, Improve, Control) methodology overview
• Converting VOC to CTQs (critical to quality)
• History of SHRM
• Cost of poor quality (COPQ)
• Examples of SHRM results
• Objective primary and secondary metrics
• Stakeholder analysis
• Pareto analysis
• Problem statement
• CTx (quality, time, cost)
• Business opportunity
• Scope
• Voice of the customer (VOC)
• Project teams
• SHRM metrics
• Need for SHRM

Module 2 : Measure

• Range, interquartile range, variance, standard deviation

• Crossed versus nested designs

• Dot plot

• Variable gage R&R

• Pareto chart

• Batch versus single-piece flow

• Process mapping

• Destructive testing

• Boxplot

• Scatterplot

• Sampling bias

• Process capability

• Time series plot

• Basic statistics and probability

• Binomial, Poisson

• Supply chain, just-in-time

• Process stability

• 5S (sort, straighten, shine, standardize, sustain) and visual management

• Normal distribution

• Measurement system analysis

• Non-normal capability analysis

• Histogram

• Normal capability analysis (Cp, Cpk, CPM, Pp, Ppk)

• Mean, median, mode

• Confidence intervals

• Fishbone diagram

• Value stream, flow

• Percentiles

• Accuracy versus precision

• Binomial and Poisson capability analysis

• Attribute Gage R&R

• Lean concepts

• Graphical tools

• Sampling techniques: random, stratified random, systematic, rational subgrouping

• Sample versus population

• Central limit theorem

• Kanbans, work cells

• Push versus pull systems

• Types of data

• Sampling and data collection

• Exponential, Weibull, lognormal

• Seven forms of waste

• Standard work

• Process distributions

• OEE (overall equipment effectiveness)

• Rolled throughput yield (RTY), defect per unit (DPU), defects per million opportunities (DPMO), Sigma level (including shift)

• Power and sample size calculations

Module 3 : Analyze

• One-proportion test
• Binary logistic regression
• Two-sample t-test
• Design of experiments (DOE) strategies
• Correlation and regression
• Test for equal variance
• Chi-square
• One-sample test for variation
• One-way analysis of variance (ANOVA)
• Two-sample Poisson rate
• Multiple regression
• Chi-squared contingency table
• Two-sample test for variation
• Hypothesis testing
• Normal
• Anderson-Darling normality test
• True, False
• 2k full factorial DOE
• Mood's median test
• Failure mode and effects analysis (FMEA)
• One-sample Poisson rate
• Two-proportion test
• One-sample t-test
• Binomial, Poisson
• One-sample sign
• DOE center points, blocking, covariates
• Paired t-test
• Multi-vari analysis
• Inferential probability distributions

Module 4 : improve

• Checklist
• Lean measures of time: lead time, takt time, completion time, cycle time
• Time value mapping
• Process simplification
• Training
• Value stream mapping
• Self-inspection
• Mistake proofing
• Load charts/line balancing
• Theory of constraints
• Spaghetti chart

Module 5 : Control

• C-charts
• U-charts
• Xbar-S charts
• I-MR charts
• Xbar-R charts
• P-charts

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