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Salesforce AI-201 Exam Syllabus Topics:

Salesforce Certified Agentforce Specialist Sample Questions:

1. What is the importance of Action Instructions when creating a custom Agent action?

A) Action Instructions tell the large language model (LLM) which action to use.
B) Action Instructions define the expected user experience of an action.
C) Action Instructions tell the user how to call this action in a conversation.

2. An Agentforce created a custom Agent action, but it is not being picked up by the planner service in the correct order. Which adjustment should the Al Specialist make in the custom Agent action instructions for the planner service to work as expected?

A) Specify the profiles or custom permissions allowed to invoke the action.
B) Specify the dependent actions with the reference to the action API name.
C) Specify the LLM model provider and version to be used to invoke the action.

3. Universal Containers Is Interested In Improving the sales operation efficiency by analyzing their data using Al-powered predictions in Einstein Studio. Which use case works for this scenario?

A) Predict most popular products from new product catalog.
B) Predict customer lifetime value of an account.
C) Predict customer sentiment toward a promotion message.

4. Universal Containers (UC) plans to send one of three different emails to its customers based on the customer's lifetime value score and their market segment. Considering that UC are required to explain why an e-mail was selected, which AI model should UC use to achieve this?

A) Predictive model
B) Generative model
C) Predictive model and generative model

5. Universal Containers has a strict change management process that requires all possible configuration to be completed in a sandbox which will be deployed to production. The Agentforce Specialist is tasked with setting up Work Summaries for Enhanced Messaging. Einstein Generative AI is already enabled in production, and the Einstein Work Summaries permission set is already available in production. Which other configuration steps should the Agentforce Specialist take in the sandbox that can be deployed to the production org?

A) Create custom fields to store issue, Resolution, and Summary; create a Quick Action that updates these fields: and ado the Wrap up component to the Messaging session record page lavcut.
B) From the Epstein setup menu, select Turn on Einstein: create custom fields to store Issue, Resolution, and Summary: create a Quick Action that updates these fields: and add the wrap up componert to the Messaging session record page layout.
C) Create custom fields to store issue, Resolution, and Summary; create a Quick Action that updates these fields: add the Wrap Up component to the Messaging Session record paae layout: and create Permission Set Assignments for the intended Agents.

Solutions: